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Manage AI Memory and Instructions

Enable private user memory and set global or organization instructions for Bifrost-connected assistants.

  1. Open Settings → AI Configuration and configure embeddings.

  2. Turn on Enable Memory in the Memory card.

  3. Tell users they can opt in from User Settings → Preferences.

The platform switch is a ceiling: turning it off disables memory for everyone. Turning it on lets each user decide whether their own account participates.

Open User Settings → Preferences, turn on Enable Memory, and explicitly ask a Bifrost-connected assistant to remember durable context. The assistant tells you whenever it saves or removes a memory.

User memory preferences and saved memories

Saved memories are private to your account. Review them in Saved Memories and use the trash action to remove anything that should no longer be used. Turning memory off stops retrieval but does not silently delete saved entries.

Platform admins can add two editable instruction layers:

  1. Add Global Instructions under Settings → AI Configuration for rules that apply to every task through the default Bifrost MCP endpoint.
  2. Open Organizations, choose Manage for a customer, and use the Instructions tab for customer-specific context.

Platform memory and global instructions

When memory is active, Bifrost resolves instructions in this order:

  1. Built-in memory safety requirements
  2. Global instructions
  3. Organization instructions

Later layers add specificity; they do not remove the built-in safety requirements. Keep instructions durable and operational—for example, escalation boundaries, approved terminology, or customer-specific constraints.